About Us
Welcome to Vixio.
Vixio is an online furniture store serving customers across the United Kingdom. Our collection focuses on two furniture categories: Dining Chairs and Accent Chairs. We aim to provide a straightforward shopping experience, from browsing products to receiving your order.We understand that choosing furniture online requires clear product information and a reliable ordering process. For that reason, we work to present product details, images, pricing, and policies as clearly as possible, helping customers make informed purchasing decisions.
What We Offer
Our store currently offers carefully selected furniture in the following collections:
- Dining Chairs
- Accent Chairs
Each product page is designed to include relevant information such as product features, dimensions, and available options where applicable.
Our Approach
At Vixio, we believe online shopping should be transparent and easy to understand. We provide clear information about our products, shipping, returns, and payment process so customers know what to expect before placing an order.
Our policies are available throughout the website to help answer common questions regarding ordering, delivery, returns, and refunds.
Our Mission
Our mission is to make shopping for home furniture simple, clear, and reliable. We focus on offering a carefully selected range of dining chairs and accent chairs while providing accurate product information, transparent pricing, and easy-to-understand policies.
We are committed to helping customers make informed purchasing decisions by maintaining a straightforward shopping experience, responsive customer support, and clear communication throughout the ordering and delivery process. As our store continues to grow, we will continue improving our product selection and customer experience while keeping transparency at the center of everything we do.
Customer Support
If you have questions before or after placing an order, our customer support team is available to assist you.
Chat Support: 24/7
Business Hours: 10:00 AM – 05:00 PM (GMT+00)
Business Days: Monday to Friday
You can contact us regarding product information, order updates, shipping enquiries, or return requests.
Ordering From Vixio
We currently accept orders for delivery within the United Kingdom only.
Once an order is placed, it is processed according to the timeframes outlined in our Shipping Policy. Customers receive order-related communication using the contact information provided during checkout.
Privacy and Secure Shopping
We respect your privacy and handle customer information in accordance with our Privacy Policy.
Payments are processed through secure payment providers, and we do not store complete payment card information on our servers.
Our Policies
To help customers shop with confidence, we encourage you to review the following pages before placing an order:
- Privacy Policy
- Terms of Service
- Shipping Policy
- Return & Refund Policy
- Payment Policy
- FAQ
- Contact Us
These pages explain how we process orders, handle payments, ship products, and manage returns and refunds.
Contact Information
If you have any questions or need assistance, please contact us.
Business Name: Vixio
Business Email: support@vixio.shop
Business Hours: 10:00 AM – 05:00 PM (GMT+00)
Business Days: Monday to Friday
Business Address: 7 High St, Great Ayton, Middlesbrough TS9 6NH, United Kingdom
Thank you for visiting Vixio. We appreciate the opportunity to serve customers across the United Kingdom and look forward to assisting you with your furniture purchase.